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1. Preamble
Arbore is the trade name of S.C. Carel Woodworks SRL, registered in the Municipality of Satu Mare, Romania, registered at the Trade Register under no. J30/29/2001, Fiscal Identification Code RO14077365. The website www.arbore.world is the property of S.C. Carel Woodworks SRL. Using (visiting or purchasing products) this site implies acceptance of the terms and conditions contained herein. Considering these and for the best use of the website www.arbore.world, we recommend you to read the document in its entirety. SC Carel Woodworks SRL reserves the right to make changes to the following provisions, without prior notification. The most recent version of the Terms and Conditions will be published on this page, should it undergo changes. Our shop is exclusively for Romanian shoppers, and we are currently only able to accept payments and orders from users within Romania. We apologize for any inconvenience this may cause for our international customers, but we are working to expand our reach in the future. In the meantime, we invite you to visit our other site at www.arbore.world, where you can browse our full collection of furniture and learn more about our brand. Should you wish to place an order with us or need any information do not hesitate to reach out via email sales@arbore.world.
2. Defining elements
a. Buyer – natural or legal person who places an Order.
b. Seller – the commercial company Carel Woodworks SRL, with its registered office in Satu Mare Romania, registered at the Trade Register under no. J30/29/2001, Fiscal Identification Code RO14077365 c. Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer. d. Order – an electronic document that acts as a form of communication between the Seller and the Buyer by which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and make payment for them. e. Contract – an Order confirmed by the Seller.
3. Contract Documents
By placing an electronic or telephone order on the www.arbore.world website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its operations. The order will consist of the following documents, in order of importance:
a. The order (together with clear mentions of delivery and billing dates) and its specific terms;
b. Buyer's Specifications (if applicable);
c. Terms and Conditions. If the Seller confirms the Order, this will imply full acceptance of the terms of the Order. Acceptance of the Order by the Seller is considered completed when there is a verbal (telephone) or electronic (e-mail) confirmation from the Seller to the Buyer, without requiring a confirmation of receipt from the Buyer. The Seller does not at any time consider an unconfirmed order as having the value of a Contract. This Agreement enters into force upon confirmation of the Order by the Seller. Confirmation is done by phone or electronically (e-mail). The general terms and conditions of sale will form the basis of the Contract thus concluded.
8. Privacy Policy
The confidentiality of your personal data is one of the main concerns of Carel Woodworks, based in Romania, as a data operator. This document is intended to inform you about the processing of your personal data, in the context of using the website www.arbore.world, which we will refer to below as "the website".
Content
1. Categories of personal data processed
2. Purposes and grounds of processing
3. The duration for which we process your data
4. Disclosure of personal data
5. Transfer of personal data
6. The rights you benefit from
7. Privacy of minors
8. Changes in the privacy policy
8.1. Categories of personal data processed
A. If you are a client of the site, it will process your personal data, such as:
Name and surname
Phone number
Email Address
Billing address
Delivery address
Data related to how you use the site (for example, your behavior / preferences / habits within domains As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the website or in any other way resulting from the use of the website.
If you use your Facebook or Google account to create a user account on the site, it will process the following public profile data displayed by the respective applications: username, e-mail address. If you choose to create a user account before completing the order of a product available on the site, your e-mail address will be requested, based on which an account will be automatically created.
B. If you are a visitor to the site, it will process your personal data that you provide: Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way Indirectly, data such as: IP address, browser used, browsing time, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from our site, information or products viewed / searched for, duration of visits to certain pages, information regarding the interaction with the pages (e.g. scrolling, clicks, mouse moves), data about user behavior.
8.2. Purposes and grounds of processing
A. If you are a client of the site, process your personal data as follows: for the development of the contractual relationship between you and, respectively, for taking over, validating, shipping and invoicing the order placed on the website, informing you about the status of the order, organizing the return of ordered products, etc.
Basis: The processing of your data for this purpose is based on the contract concluded between you and , defined in the Terms and Conditions https://www.arbore.world/termeni-si-conditii. Providing your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out contractual relations between you and the fulfillment of legal obligations in the context of the services provided through the site, including obligations in fiscal matters, as well as in matters of archiving.
Basis: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in the impossibility of complying with the legal obligations that fall to him and therefore in the impossibility of offering you the services through the website. for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by , through the website.
Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. You can express your consent for the processing of data for this purpose by checking the appropriate box from the time of account creation, or after account creation, in the section of my account information.To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. If you wish to unsubscribe from any communication, you can contact us at the email address sales@arbore.world Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you. in order to carry out various analyses, reports on the way the website works, creating profiles of consumer preferences, mainly in order to improve the experience offered on the website.
Basis: The processing of your data for this purpose is based on the legitimate interest of Carel Woodworks to permanently improve the customer experience on the website. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
B. If you are a visitor to the site, [Carel Woodworks] processes your personal data as follows: for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by Carel Woodworks, through the website.
Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. You can express your consent for data processing for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the website. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
To resolve complaints, complaints and to monitor traffic and improve your experience offered on the site.
Basis: The processing of your data for this purpose is based on the legitimate interest of Carel Woodworks to ensure the correct functioning of the site, as well as to permanently improve the experience of site visitors, including by solving various comments, questions or complaints. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
8.3. The duration for which we process your data The site will process your personal data as much as is necessary to achieve the processing purposes mentioned above. If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations that fall under the responsibility (for example, in the case of financial and accounting supporting documents for which the retention period provided by law is 10 years at the end of the financial year during which they were drawn up).
If you are a customer and want to exercise the option to delete your user account, by contacting Carel Woodwors at the email address sales@arbore.world, you will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the website. In this sense, if you choose to delete your user account, we will no longer send you e-mails and / or sms of this kind.
However, we would like to inform you that deleting the account will not automatically delete your personal data.If you wish to stop processing your personal data or if you wish to delete the data, you can exercise the rights detailed in point 6 below.If you request the deletion of the account, but there is at least one active order on that account, the request to delete the account can only be registered after the delivery of the products and the completion of the last active order.If you withdraw your consent for data processing for marketing purposes, the processing of your personal data for this purpose will stop, but without affecting the processing carried out on the basis of the consent expressed by you before its withdrawal.
8.4. Disclosure of personal data
We do not rent / sell your personal data to third parties.
In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, named, if necessary, as authorized persons by the Operator.
They are obliged by contract to maintain the confidentiality of the data and to use them exclusively for the purpose for which they were provided.
Also, we could disclose your personal data to the central / local public authorities, in the following exemplary cases listed:for website administrationin the situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by the website;for maintaining, personalizing and improving the website and the services provided through it for performing data analysis, testing and research, monitoring trends in use and activity, developing security features and authenticating users for the transmission of commercial marketing communications, under the conditions and the limits provided by law when the disclosure of personal data is provided by law, etc.
8.5. Transfer of personal data
The personal data provided can be transferred outside of Romania, but only to countries in the European Union.
8.6. The rights you benefit from
Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
the right to information
- the right to receive details regarding the processing activities carried out by , according to what is described in this document;
the right of access to data,
the right to obtain confirmation from Carel Woodworks regarding the processing of personal data, as well as details regarding the processing activities, such as the way in which the data are processed, the purpose for which the processing is done, the recipients or the categories of recipients of data, etc.;
the right to rectification -
the right to obtain the correction, without justified delay, of inaccurate/unjustified personal data, as well as the completion of incomplete data;
the right to delete data, without undue delay, ("the right to be forgotten") - certain conditions apply; It is possible, following the data deletion request, to anonymize these data (thus depriving them of their personal character) and to continue processing for statistical purposes under these conditions;
the right to restrict processing, under certain conditions;
the right to data portability - the right to receive personal data in a structured way, commonly used and in an easy-to-read format, as well as the right for this data to be transmitted by another data operator, in the extent to which the conditions stipulated by law are met;
the right to opposition- regarding the processing activities, it can be exercised by sending a request according to those indicated below;- at any time, for reasons related to the particular situation in which the data subject finds himself, that the data concerning him be processed on the basis of his legitimate interest or on the basis of the public interest, with the exception of cases in which he can demonstrate that he has legitimate and compelling reasons that justifies the processing and that prevails over the interests,
rights and freedoms of the persons concerned or that the purpose is to establish, exercise or defend a right in court;- at any time, free of charge and without any justification, that the data concerning her be processed for direct marketing purposes.
the right not to be subject to an automated individual decision the right not to be the subject of a decision taken solely on the basis of automated processing activities, including profiling, which produce legal effects that concern the data subject or similarly affect him to an extent significant;
the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent deemed necessary.
For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please contact the email address: sales@arbore.world
Arbore is the trade name of S.C. Carel Woodworks SRL, registered in the Municipality of Satu Mare, Romania, registered at the Trade Register under no. J30/29/2001, Fiscal Identification Code RO14077365. The website www.arbore.world is the property of S.C. Carel Woodworks SRL. Using (visiting or purchasing products) this site implies acceptance of the terms and conditions contained herein. Considering these and for the best use of the website www.arbore.world, we recommend you to read the document in its entirety. SC Carel Woodworks SRL reserves the right to make changes to the following provisions, without prior notification. The most recent version of the Terms and Conditions will be published on this page, should it undergo changes. Our shop is exclusively for Romanian shoppers, and we are currently only able to accept payments and orders from users within Romania. We apologize for any inconvenience this may cause for our international customers, but we are working to expand our reach in the future. In the meantime, we invite you to visit our other site at www.arbore.world, where you can browse our full collection of furniture and learn more about our brand. Should you wish to place an order with us or need any information do not hesitate to reach out via email sales@arbore.world.
2. Defining elements
a. Buyer – natural or legal person who places an Order.
b. Seller – the commercial company Carel Woodworks SRL, with its registered office in Satu Mare Romania, registered at the Trade Register under no. J30/29/2001, Fiscal Identification Code RO14077365 c. Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer. d. Order – an electronic document that acts as a form of communication between the Seller and the Buyer by which the Seller agrees to deliver the Goods and Services and the Buyer agrees to receive these Goods and Services and make payment for them. e. Contract – an Order confirmed by the Seller.
3. Contract Documents
By placing an electronic or telephone order on the www.arbore.world website, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its operations. The order will consist of the following documents, in order of importance:
a. The order (together with clear mentions of delivery and billing dates) and its specific terms;
b. Buyer's Specifications (if applicable);
c. Terms and Conditions. If the Seller confirms the Order, this will imply full acceptance of the terms of the Order. Acceptance of the Order by the Seller is considered completed when there is a verbal (telephone) or electronic (e-mail) confirmation from the Seller to the Buyer, without requiring a confirmation of receipt from the Buyer. The Seller does not at any time consider an unconfirmed order as having the value of a Contract. This Agreement enters into force upon confirmation of the Order by the Seller. Confirmation is done by phone or electronically (e-mail). The general terms and conditions of sale will form the basis of the Contract thus concluded.
8. Privacy Policy
The confidentiality of your personal data is one of the main concerns of Carel Woodworks, based in Romania, as a data operator. This document is intended to inform you about the processing of your personal data, in the context of using the website www.arbore.world, which we will refer to below as "the website".
Content
1. Categories of personal data processed
2. Purposes and grounds of processing
3. The duration for which we process your data
4. Disclosure of personal data
5. Transfer of personal data
6. The rights you benefit from
7. Privacy of minors
8. Changes in the privacy policy
8.1. Categories of personal data processed
A. If you are a client of the site, it will process your personal data, such as:
Name and surname
Phone number
Email Address
Billing address
Delivery address
Data related to how you use the site (for example, your behavior / preferences / habits within domains As well as any other categories of data that you provide directly in the context of creating a user account, in the context of placing an order through the website or in any other way resulting from the use of the website.
If you use your Facebook or Google account to create a user account on the site, it will process the following public profile data displayed by the respective applications: username, e-mail address. If you choose to create a user account before completing the order of a product available on the site, your e-mail address will be requested, based on which an account will be automatically created.
B. If you are a visitor to the site, it will process your personal data that you provide: Directly in the context of using the site, such as the data you provide in the contact / questions / complaints section, to the extent that you contact us in this way Indirectly, data such as: IP address, browser used, browsing time, search history, operating system used, language and pages viewed, complete URLs, sequence of clicks to, through and from our site, information or products viewed / searched for, duration of visits to certain pages, information regarding the interaction with the pages (e.g. scrolling, clicks, mouse moves), data about user behavior.
8.2. Purposes and grounds of processing
A. If you are a client of the site, process your personal data as follows: for the development of the contractual relationship between you and, respectively, for taking over, validating, shipping and invoicing the order placed on the website, informing you about the status of the order, organizing the return of ordered products, etc.
Basis: The processing of your data for this purpose is based on the contract concluded between you and , defined in the Terms and Conditions https://www.arbore.world/termeni-si-conditii. Providing your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of carrying out contractual relations between you and the fulfillment of legal obligations in the context of the services provided through the site, including obligations in fiscal matters, as well as in matters of archiving.
Basis: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in the impossibility of complying with the legal obligations that fall to him and therefore in the impossibility of offering you the services through the website. for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by , through the website.
Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. You can express your consent for the processing of data for this purpose by checking the appropriate box from the time of account creation, or after account creation, in the section of my account information.To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. If you wish to unsubscribe from any communication, you can contact us at the email address sales@arbore.world Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you. in order to carry out various analyses, reports on the way the website works, creating profiles of consumer preferences, mainly in order to improve the experience offered on the website.
Basis: The processing of your data for this purpose is based on the legitimate interest of Carel Woodworks to permanently improve the customer experience on the website. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
B. If you are a visitor to the site, [Carel Woodworks] processes your personal data as follows: for marketing activities, respectively for the transmission, by means of remote communication means (e-mail, sms), of commercial communications regarding the products and services offered by Carel Woodworks, through the website.
Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. You can express your consent for data processing for this purpose by completing and checking the appropriate box in the form for subscribing to the newsletter available on the website. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/sms containing commercial communications. Providing your data for this purpose is voluntary. The refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
To resolve complaints, complaints and to monitor traffic and improve your experience offered on the site.
Basis: The processing of your data for this purpose is based on the legitimate interest of Carel Woodworks to ensure the correct functioning of the site, as well as to permanently improve the experience of site visitors, including by solving various comments, questions or complaints. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
8.3. The duration for which we process your data The site will process your personal data as much as is necessary to achieve the processing purposes mentioned above. If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations that fall under the responsibility (for example, in the case of financial and accounting supporting documents for which the retention period provided by law is 10 years at the end of the financial year during which they were drawn up).
If you are a customer and want to exercise the option to delete your user account, by contacting Carel Woodwors at the email address sales@arbore.world, you will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you informed about the products and services offered through the website. In this sense, if you choose to delete your user account, we will no longer send you e-mails and / or sms of this kind.
However, we would like to inform you that deleting the account will not automatically delete your personal data.If you wish to stop processing your personal data or if you wish to delete the data, you can exercise the rights detailed in point 6 below.If you request the deletion of the account, but there is at least one active order on that account, the request to delete the account can only be registered after the delivery of the products and the completion of the last active order.If you withdraw your consent for data processing for marketing purposes, the processing of your personal data for this purpose will stop, but without affecting the processing carried out on the basis of the consent expressed by you before its withdrawal.
8.4. Disclosure of personal data
We do not rent / sell your personal data to third parties.
In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, named, if necessary, as authorized persons by the Operator.
They are obliged by contract to maintain the confidentiality of the data and to use them exclusively for the purpose for which they were provided.
Also, we could disclose your personal data to the central / local public authorities, in the following exemplary cases listed:for website administrationin the situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by the website;for maintaining, personalizing and improving the website and the services provided through it for performing data analysis, testing and research, monitoring trends in use and activity, developing security features and authenticating users for the transmission of commercial marketing communications, under the conditions and the limits provided by law when the disclosure of personal data is provided by law, etc.
8.5. Transfer of personal data
The personal data provided can be transferred outside of Romania, but only to countries in the European Union.
8.6. The rights you benefit from
Under the conditions provided by the legislation on the processing of personal data, as data subjects, you benefit from the following rights:
the right to information
- the right to receive details regarding the processing activities carried out by , according to what is described in this document;
the right of access to data,
the right to obtain confirmation from Carel Woodworks regarding the processing of personal data, as well as details regarding the processing activities, such as the way in which the data are processed, the purpose for which the processing is done, the recipients or the categories of recipients of data, etc.;
the right to rectification -
the right to obtain the correction, without justified delay, of inaccurate/unjustified personal data, as well as the completion of incomplete data;
the right to delete data, without undue delay, ("the right to be forgotten") - certain conditions apply; It is possible, following the data deletion request, to anonymize these data (thus depriving them of their personal character) and to continue processing for statistical purposes under these conditions;
the right to restrict processing, under certain conditions;
the right to data portability - the right to receive personal data in a structured way, commonly used and in an easy-to-read format, as well as the right for this data to be transmitted by another data operator, in the extent to which the conditions stipulated by law are met;
the right to opposition- regarding the processing activities, it can be exercised by sending a request according to those indicated below;- at any time, for reasons related to the particular situation in which the data subject finds himself, that the data concerning him be processed on the basis of his legitimate interest or on the basis of the public interest, with the exception of cases in which he can demonstrate that he has legitimate and compelling reasons that justifies the processing and that prevails over the interests,
rights and freedoms of the persons concerned or that the purpose is to establish, exercise or defend a right in court;- at any time, free of charge and without any justification, that the data concerning her be processed for direct marketing purposes.
the right not to be subject to an automated individual decision the right not to be the subject of a decision taken solely on the basis of automated processing activities, including profiling, which produce legal effects that concern the data subject or similarly affect him to an extent significant;
the right to address the National Supervisory Authority for the Processing of Personal Data or the competent courts, to the extent deemed necessary.
For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please contact the email address: sales@arbore.world
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